Hospitality
Expedia Group unveils new AI experiences, expands travel ecosystem and launches philanthropy programme
20/05/2026 by WiT
Expedia Group has unveiled new AI-powered traveller experiences, marketplace capabilities and a long-term philanthropic commitment to protect the places people love to visit. At Explore 26, its annual partner conference, the company’s founding and defining leaders — Rich Barton, Dara Khosrow [...]
28 years in the making: How Ten Lifestyle Group finally found its moment
15/05/2026 by Yeoh Siew Hoon
There is a particular kind of founder that the startup world doesn’t celebrate enough – not the one who disrupts an industry overnight and exits in five years, but the one who holds the line for nearly three decades on a vision that the world wasn’t quite ready for yet. Alex Cheatle, CEO and c [...]
Hospitality tech hit a billion-dollar milestone. Here’s where the smart money is going.
14/05/2026 by Arvindh Yuvaraj
"AI can’t compensate for scattered data, disconnected systems or poor processes. If a hotel’s underlying systems are fragmented, AI will only make operational problems more visible." Between April 2025 and March 2026, startups across the hospitality technology sector pulled in more than $1 bill [...]
Winning hearts, minds and wallets: How AI can serve ASEAN’s underserved travellers
08/05/2026 by Yeoh Siew Hoon
In a world where AI is taking care of what and how, possibly the most important question humans can ask is why – why do we do what we do? That was the first question moderator and WiT founder Yeoh Siew Hoon posed to the three panellists at the Travel Tech Thursdays event in Kuala Lumpur – Ash [...]
More data, worse prices? Why AI in hospitality is being misread
07/05/2026 by Arvindh Yuvaraj
Hotels that treat AI as a feature to be added will likely fall behind those that treat it as an architecture to be built. There's a version of the AI-in-hospitality story that most people are telling. It's about chatbots, smart concierges, and personalized booking flows. Anurag Jain, Executive Vice [...]
The Middle East travel market: Resilient, reset, and recalibrating
04/05/2026 by Yeoh Siew Hoon
Three months after the first attack on Iran sent shockwaves through the region, I spoke to four OTA leaders operating across the Middle East to get a read on where things stand. What emerged wasn't a single story but four different ones, shaped by market size, business model, and temperament. &nb [...]
Hyenas, hippos and the human experience: Beyond the room in Africa
30/04/2026 by Yeoh Siew Hoon
What makes a hotel stay truly unforgettable? For one panellist, it was waking to the sound of a baby wildebeest being hunted by hyenas and wild dogs just beyond the balcony railing. For another, it was the simple ritual of a cup of coffee delivered to bed at exactly the right moment, rugs laid out, [...]
The aspiring traveller has spoken, now who will build for them?
28/04/2026 by Yeoh Siew Hoon
MOVE’s Nadia Omer on unlocking ASEAN's next wave of travellers The desire to travel has never been stronger in South-east Asia. The problem, says Nadia Omer, is that the industry hasn't caught up with the person doing the desiring. Speaking at Travel Tech Thursdays Kuala Lumpur, themed “ [...]
Global Hotel Alliance reports total hotel revenues up 24%
24/04/2026 by WiT
Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, has reported a robust start to 2026, delivering strong double-digit growth across all key performance indicators in the first quarter, driven by the continued momentum of its award-winning loyalty programme, GH [...]
ZUZU’s AI revenue co-pilot launches first partnership in Japan
23/04/2026 by WiT
SQUEEZE Inc. selects ZUZU's RevMate AI to power revenue management The Japan-based smart hotel operator, running over 40 hotels and serviced apartments, adopts RevMate to enhance revenue intelligence alongside suitebook, its cloud-based hospitality operation platform ZUZU Hospitality, [...]